Postbye says SiriusXM online cancellation is required in 17 jurisdictions

Postbye published a step-by-step guide for canceling SiriusXM and says 17 of 51 U.S. jurisdictions require businesses to allow online cancellation when a subscription was signed up online. The guide also points to a New York case over SiriusXM’s cancellation flow and says subscribers should keep proof and act at least 24 hours before renewal.

Why it matters: - SiriusXM subscribers can face another billing cycle if they miss the cancellation deadline or use the wrong cancellation channel. - Postbye says state automatic-renewal laws are increasingly forcing businesses to offer online cancellation for online signups. - The guide also highlights a legal fight over whether SiriusXM’s cancellation process meets federal online auto-renewal rules.

What happened: - Postbye published a guide on how to cancel SiriusXM and said its review was last checked against SiriusXM’s pages on Nov. 8, 2026. - SiriusXM subscribers billed directly by SiriusXM can cancel through the Subscriptions tab in the Online Account Center, by 24/7 chat at siriusxm.com/contactus or by calling 1-866-635-8641. - SiriusXM says cancellation must happen at least 24 hours before the renewal date. - Plans billed by Apple, Google Play, Roku or T-Mobile are canceled through those providers instead of SiriusXM. - Postbye is independent and not affiliated with SiriusXM.

The details: - Postbye says SiriusXM lists no postal cancellation route, so a signed certified letter can create a dated written record after using the official cancellation method. - Postbye’s step-by-step advice starts with identifying who bills the subscription. - Roku plans are canceled at my.roku.com, not in the SiriusXM app. - SiriusXM’s Customer Agreement says customers should save the final screen, chat transcript or confirmation email. - Postbye says subscribers who want a written record can mail a signed letter asking SiriusXM to end the subscription and stop further charges to Sirius XM Care, Attention: Listener Care, PO Box 33174, Detroit, MI 48232, by certified mail with return receipt. - Postbye says uninstalling the app or selling the vehicle does not cancel the subscription. - If charges continue, subscribers should check the charge date against the 24-hour rule and dispute the charge with proof by phone, chat or mail. - SiriusXM’s Customer Agreement says an audio cancellation takes effect at the end of the billing cycle. - A monthly plan canceled within 7 days of the start ends immediately and is eligible for a pro-rata refund if requested. - Plans billed for longer than a month get the same refund treatment within 30 days of the start or of each renewal charge.

Between the lines: - Postbye’s broader review says 17 of 51 U.S. jurisdictions require a business to let a consumer who signed up online cancel online. - In 11 jurisdictions, the law says that directly: Arkansas, California, Connecticut, Delaware, Georgia, Idaho, Illinois, Kentucky, Minnesota, Tennessee and Vermont. - In 6 more, the law requires cancellation through the same medium, method or channel used to sign up: Florida, Maine, Maryland, Massachusetts, New York and Virginia. - Postbye says some of those rules apply only to certain contracts, including Florida’s service contracts. - Colorado requires an easy cancellation mechanism and treats a one-step online cancellation link as compliance for consumers who signed up online under SB25-145, which took effect Aug. 6, 2025. - In the remaining 34 jurisdictions, Postbye found no comparable state rule for subscriptions generally. - The federal Restore Online Shoppers' Confidence Act still requires sellers of automatically renewing online plans to provide simple mechanisms for consumers to stop recurring charges. - In a case brought by the New York Attorney General’s office, a November 2024 New York State Supreme Court decision found SiriusXM’s cancellation procedures failed that federal requirement. - SiriusXM’s quarterly report dated Oct. 29, 2026 says the Appellate Division affirmed the order on Nov. 6, 2025, and that an appeal by the Attorney General’s office is pending in the Court of Appeals over relief for customers outside New York. - SiriusXM’s report says that as of Nov. 27, 2024, New York residents who buy online can also cancel online.

What’s next: - SiriusXM subscribers should verify who bills the account, cancel before the 24-hour deadline and keep proof of the cancellation. - Customers who want extra documentation can send a certified letter after using the official cancellation route. - The New York appeal could affect relief for customers outside New York if the Court of Appeals changes the case outcome.

The bottom line: - For SiriusXM, the safest path is to cancel through the billing provider, act at least 24 hours before renewal and save every confirmation.